
What's Inside?
Our mattress is crafted with high-quality, eco-friendly materials, including premium memory foam for pressure relief, supportive pocket coils for optimal spinal alignment, and a breathable cooling layer to ensure you stay comfortable all night. Each mattress is CertiPUR-US® certified, ensuring it's free from harmful chemicals and built to last.
Cooling Gel+Memory Foam
Foam with Odour Absorbing Activated Charcoal
12-Gauge Pocket Coils (2.0mm)
Individually wrapped coils that minimize motion transfer and enhance durability for long-lasting comfort.
Wave Foam
For Targeted pressure relief and adaptive support for a deeper, more comfortable sleep.
Cloud Pillow Top
Enjoy plush comfort and pressure relief.
OVER 1800 HAPPY CUSTOMERS IN ONTARIO
⭐️⭐️⭐️⭐️⭐️(4.8/5.0 AVERAGE)
UrbanSleeps is the way to go.
94%
Said the mattress felt softer and more comfortable than their previous one
96%
Experienced improved sleep quality within the first week
89%
Noticed better alignment and support for their spine
⭐⭐⭐⭐⭐Rated 4.8/5 by 1,319+ Happy Customers.
Real Reviews From Real People
What If I Don't Really Need a New Mattress?
Doctoring up your current sleep situation is never the
answer.
Knowing when to buy a new mattress can be really difficult. There are a thousand ways to try
to get comfortable on an uncomfortable mattress-toppers, new pillows, more pillows, new
sheets, etc. But at the end of the day, realizing that it is time to dive into a new mattress is
the best thing, not only for your nights, but also for your days.
What If I Don't Like ThisMattress, And I'm Stuck With It?
We don't want you sleeping on something you hate.
Five years ago, our founder was stuck with a mattress he hated. Since then, we have set out
to take care of every customer whether they love our mattress or not. However, you should
know-over half a million people have tried our mattress and 95% keep it.
What If I Want To Feel It Before I Buy It?
You'll never know no matter how much you read.
Paralysis of analysis is a real thing and, often, the more you read, the deeper into indecision
you fall. The only real way to know if a mattress works for you is to sleep on it for a few
weeks. For those of you that still want to keep reading: we have made over 100 iterations to
our mattress based on customer feedback.
What If This Mattress Doesn't Last?
Actually, it's proven to last over 10 years.
We stand behind our mattress and guarantee it for 10 years. It's been tested to last over 10
years, but let's be honest—who really wants to sleep on a mattress older than that? That's
gross. We believe in our mattress so much that we've included a hassle-free 10-year warranty
in every sale and have made it this easy: reach out to us, we'll remove the mattress, and we'll
replace it for free.
What If I Pick The Wrong OnlineMattress?
We're biased, so don't ask us.
We pioneered the single, universally-comfortable mattress space and have gathered more
than 130,000 customer reviews rating us 5 stars. We understand that it's hard to compare
when there are so many copycats. We let our customers do the talking and the metrics speak
for themselves.
What If My Purchase Isn't Protected?
We understand this is a big transaction, so we've set
up every safeguard.
We have made the customer experience our number one priority here at Tuft & Needle and
want to assure you this will be an easy, safe order. We keep our customers' information
completely secure and promise not to overwhelm you with emails. Lastly, our customer
experience team is standing by ready to help you with anything you need, anytime.
What If I Decide To Return ThisThing?... It's Huge!
You won't have to put it back in the box. Promise.
We know how irritating it is when companies make the return or exchange process a
continuous series of hoops to jump through. We're proud to say that 95% of our customers
keep their mattress, even though we make returning our products as easy as 1, 2, 3: let
us know if you don't love it, we'll have it donated and you get a full refund. No tricks. No
worries. No surprises.